ChargeHero
A Private EV
Charger Sharing Platform
At a glance
ChargeHero is private charger sharing platform amongst electric vehicle (EV) owners. In doing so, the platform aims to give back time to EV owners without private charging at home. No more – planning their day around planning, waiting to find a public charger available, and going out of the way – but integrating charging into the day whenever they don’t need to use the car.
Take time back from charging.
Project Summary
Problem
A law has recently been passed in California to ban the sale of new gas cars by 2035. However, the current infrastructure is insufficient to support the widespread adoption of electric vehicles (EVs) and hinder the smooth transition process.
Solution
A private EV charger sharing platform aims to alleviate the challenges associated with owning an EV. Instead of having to plan their day around public chargers, EV owners can conveniently charge their vehicles just a few blocks away from their homes, with the help of their neighbors.
Process
To find an effective solution, I had to go through multiple processes.
Insight from guest users
Guest Flow
Once you enter the platform you will be able to see the nearby chargers first.
Chargers Near You
Recurring Visits
You would input your preferences, and with the addition of the weekly option, you wouldn't need to worry about where to charge next.
After choosing a charger, you will be able to opt for a valet option and a protection plan before checking out.
Peace Of Mind
Direction And Instructions
When the charging session is near, you will get a notification through her car infotainment screen.
Live Tracking
After plugging in the charger, you will no longer need to wait around. You would be able to gauge your battery through the platform.
Insight from host users
Host Flow
Here, you would be able to go through and see the policies, set up times, availability, pricing, and upload photos for the space.
Setting Up Your First Listing
Setting Time
You will be able to set your hours according to your schedule, and overdrive dates when you need to deviate from your original schedule. There's also a peak charging icon, for those who don't want their chargers in use during those times.
Here, you will be able to see and compare nearby prices to set their prices accordingly! Because profit is the biggest driver for hosts to be on the platform, it’s important to show the amount of revenue generated in a simple and understandable way.
Setting Prices
Managing Your Listing
After signing up, you will be able to manage all his listings on the home page. This includes quick actions such as activating and deactivating his listings, accessing financial reports, editing listings, and approving guests.
In the case when you have your charger availability off, but there’s a earning potential. ChargeHero Looks at market trends, and would notify you when there’s an opportunity to make a profit.
Opportunity Presents Itself
Impact Measurement
• Higher EV adoption rate
• Amount of time given back
• Charging sessions completed
User Validation
User testing feedback
-
It’s convenient to find charging near their neighborhood.
-
It's nice to have a valet option for a discount!
-
Protection plans put their mind at ease.
-
Simple and familiarity of the UI, makes it easy to understand.
Learnings
Time Management
I was exposed to a lot of new experiences, such as learning to use a new tool called Figma, utilizing the design thinking process, conducting user interviews, and more. With so many things to manage, it was important for me to effectively manage my time. I quickly recognized the significance of prioritization and setting realistic deadlines. By creating a well-structured schedule, I ensured that each task received sufficient attention.
Focus
With so many insights and problems to solve, come a lot of solutions as well. I felt flustered and didn't know what the next best step was. However, this project taught me to take a step back and focus only on solving the things that are most important to the user, in order to make the biggest impact. If I hadn't done so, I would have probably tried to solve all of them with little success and low quality.