I’m Justin Ng, a Product Designer in Hong Kong, trained and tested in San Francisco. AI, SaaS or community: the product changes, how I solve the problem doesn’t.

- Onboarding
- Research
- AI
Rebuilding onboarding for Playad, an AI ad platform
Rebuilt onboarding for an AI ad platform taking on ~4,000 signups a month. Day-one ad account connections went from 3.2% to 14.4%.

- Product
- Features
- Community
Leading design for new features to help boost community hub engagement
Launched “Daily Check In” and “Events” for Windwalk’s community hub, powering 50+ brand communities with 200,000+ monthly users.

- Dashboard
- Workflow
- B2B
Designed batch listing feature to reduce time and workload for content managers
Designed batch listing for content managers. 20 listings went from 1 hour to 20 minutes, a 66% cut in manual effort.

- Design System
- Prototyping
- Sales
Streamlining realistic tailored sales prototypes
Design components that bring a prospect’s brand DNA into sales mockups, cutting a 2-day process down to hours.

- Mobile
- Research
- Concept
ChargeHero, designing a peer-to-peer EV charging network
A peer-to-peer EV charging network, so owners without a private charger can charge whenever they don’t need the car.

- Mobile
- Marketplace
- Concept
STOY, Toy Sharing Platform
A toy sharing platform that helps parents save money and makes secondhand sharing a better experience.

- Onboarding
- Research
- AI
Rebuilding onboarding for Playad, an AI ad platform
Rebuilt onboarding for an AI ad platform taking on ~4,000 signups a month. Day-one ad account connections went from 3.2% to 14.4%.

- Product
- Features
- Community
Leading design for new features to help boost community hub engagement
Launched “Daily Check In” and “Events” for Windwalk’s community hub, powering 50+ brand communities with 200,000+ monthly users.

- Dashboard
- Workflow
- B2B
Designed batch listing feature to reduce time and workload for content managers
Designed batch listing for content managers. 20 listings went from 1 hour to 20 minutes, a 66% cut in manual effort.

- Design System
- Prototyping
- Sales
Streamlining realistic tailored sales prototypes
Design components that bring a prospect’s brand DNA into sales mockups, cutting a 2-day process down to hours.

- Mobile
- Research
- Concept
ChargeHero, designing a peer-to-peer EV charging network
A peer-to-peer EV charging network, so owners without a private charger can charge whenever they don’t need the car.

- Mobile
- Marketplace
- Concept
STOY, Toy Sharing Platform
A toy sharing platform that helps parents save money and makes secondhand sharing a better experience.

- Onboarding
- Research
- AI
Rebuilding onboarding for Playad, an AI ad platform
Rebuilt onboarding for an AI ad platform taking on ~4,000 signups a month. Day-one ad account connections went from 3.2% to 14.4%.

- Product
- Features
- Community
Leading design for new features to help boost community hub engagement
Launched “Daily Check In” and “Events” for Windwalk’s community hub, powering 50+ brand communities with 200,000+ monthly users.

- Dashboard
- Workflow
- B2B
Designed batch listing feature to reduce time and workload for content managers
Designed batch listing for content managers. 20 listings went from 1 hour to 20 minutes, a 66% cut in manual effort.

- Design System
- Prototyping
- Sales
Streamlining realistic tailored sales prototypes
Design components that bring a prospect’s brand DNA into sales mockups, cutting a 2-day process down to hours.

- Mobile
- Research
- Concept
ChargeHero, designing a peer-to-peer EV charging network
A peer-to-peer EV charging network, so owners without a private charger can charge whenever they don’t need the car.

- Mobile
- Marketplace
- Concept
STOY, Toy Sharing Platform
A toy sharing platform that helps parents save money and makes secondhand sharing a better experience.
